Warum wählen viele Leute die Schulungsunterlagen zur EXIN ITIL-Zertifizierungsprüfung von Pass4Test?Es gibt auch andere Websites, die Schulungsressourcen zur ITIL-Zertifizierungsprüfung von Pass4Test bieten. Unser Pass4Test steht Ihnen die echten Materialien zur Verfügung. Unser Eliteteam, Zertifizierungsexperten, Techniker und berühmte Linguisten bearbeiten neuerlich die neueste EXIN ITIL-Zertifizierungsprüfung. Deshalb klicken Sie Pass4Test Website, wenn Sie die EXIN ITIL-Zertifizierungsprüfung bestehen wollen. Mit Pass4Test können Sie Ihren Traum Schritt für Schritt erfüllen.
Im 21. Jahrhundert, wo es viele Exzellente gibt, fehlen doch IT-Fachleute. Die Gesellschaft brauchen viele IT-Fachleute. IT-Zertifizirungsprüfung ist eine Methode, die Fähigkeit der IT-Leute zu prüfen. Aber es ist nicht so einfach, die IT-Zertifizirungsprüfung zu bestehen. Normalerweise werden die IT-Kandidaten an einem Kurs teilnehmen. Der Schulungskurs von Pass4Test ist von guter Qualität. Einen guten Kurs zu suchen ist die Garantie für den Erfolg. Die Ähnlichkeit der Übungen von Pass4Test beträgt 95%. Wenn Sie die Übungen von Pass4Test benutzen, können Sie 100% die IT-Zertifizierungsprüfung nur einmal bestehen.
Die IT-Kandidaten sind meistens Beschäftigte. Deshalb haben viele nicht genügende Zeit, sich auf die Prüfung vorzubereiten. Aber sie verwenden viel Zeit auf die Schulungskurse. Am wichtigsten haben Kandidaten viele wertvolle Zeit verschwendet. Hier empfenlen wir Ihnen eine gutw Website für die Lernmaterialien. Teil der Testdaten im Internet ist kostenlos. Was wichtig ist, dass die realen Simulationsübungen Ihnen zum Bestehen der EXIN ITIL Zertifizierungsprüfung verhelfen können. Die Schulungsunterlagen zur EXIN ITIL Zertifizierungsprüfung von Pass4Test können Ihnen nicht nur Ihre Zeitkosten ersparen , sondern Ihnen helfen, die Prüfung erfolgreich zu bestehen. So haben Sie keine Gründe, Pass4Test nicht zu wählen.
Heutztage, wo die Zeit besonders geschätzt wird, ist es kostengünstig, Pass4Test zum Bestehen der EXIN ITIL Zertifizierungsprüfung zu wählen. Wenn Sie Pass4Test wählen, würden wir mit äußerster Kraft Ihnen helfen, die Prüfung zu bestehen. Außerdem bieten wir Ihnen einen einjährigen kostenlosen Update-Service. Fallen Sie in der Prüfung durch, zahlen wir Ihnen die gesammte Summe zurück.
Exam Code: ITIL
Prüfungsname: EXIN (ITIL V3 Foundation)
ITIL prüfungsfragen Demo kostenlos downloden: http://www.pass4test.de/ITIL.html
NO.1 Which of the following is NOT an example of Self-Help capabilities?
A. Requirement to always call the service desk for service requests
B. Menu-driven range of self help and service requests
C. Web front-end
D. A direct interface into the back end process handling software
Answer: A
EXIN ITIL ITIL zertifizierung ITIL prüfungsunterlagen ITIL prüfungsunterlagen
NO.2 Service Assets are used to create value. Which of the following are the MAJOR types of Service Asset?
A. Services and Infrastructure
B. Applications and Infrastructure
C. Resources and Capabilities
D. Utility and Warranty
Answer: C
EXIN zertifizierungsantworten ITIL ITIL prüfungsfragen ITIL prüfungsunterlagen ITIL
NO.3 Which of the following questions does Service Strategy help answer with its guidance?
How do we prioritize investments across a portfolio?
What services to offer and to whom?
What are the Patterns of Business Activity (PBA)?
A. 3 only
B. 1 only
C. 2 only
D. All of the above
Answer: D
EXIN antworten ITIL ITIL prüfungsunterlagen ITIL ITIL prüfungsfrage
NO.4 Which is the correct combination of Service Management terms across the Lifecycle?
A. 1A, 2B, 3C, 4D
B. 1C, 2D, 3A, 4B
C. 1C, 2B, 3A, 4D
D. 1B, 2C, 3D, 4A
Answer: C
EXIN zertifizierungsantworten ITIL ITIL ITIL ITIL ITIL originale fragen
NO.5 The BEST description of the purpose of Service Operation is?
A. To decide how IT will engage with suppliers during the Service Management Lifecycle
B. To proactively prevent all outages to IT Services
C. To deliver and support IT Services at agreed levels to business users and customers
D. To design and build processes that will meet business needs
Answer: C
EXIN ITIL ITIL zertifizierungsantworten
NO.6 Which of the following are managed by facilities management? Hardware within a data centre or
computer room Applications Power and cooling equipment Recovery sites
A. 1, 2 and 3 only
B. All of the above
C. 1, 3 and 4 only
D. 1 and 3 only
Answer: C
EXIN exam fragen ITIL ITIL prüfungsunterlagen
NO.7 Which of the following sentences BEST describes a Standard Change?
A. A change to the service provider's established policies and guidelines
B. A pre-authorized change that has an accepted and established procedure
C. A change that is made as the result of an audit
D. A change that correctly follows the required change process
Answer: B
EXIN ITIL ITIL exam fragen
NO.8 Which of the following is NOT one of the five individual aspects of Service Design?
A. The design of the Service Portfolio, including the Service Catalogue
B. The design of Market Spaces
C. The design of new or changed services
D. The design of the technology architecture and management systems
Answer: B
EXIN prüfungsfrage ITIL ITIL
NO.9 A plan for managing the end of a supplier contract should be created when?
A. The contract is being negotiated
B. The contract is about to be ended
C. The Supplier Manager decides that there is a risk the contract might need to end soon
D. The contract has been agreed
Answer: A
EXIN ITIL prüfungsfragen ITIL exam fragen ITIL zertifizierungsantworten
NO.10 Which of these statements about Service Desk staff is CORRECT?
A. Service Desk staff should be recruited from people who have high levels of technical skill tominimize
the cost of training them
B. Service Desk staff should be discouraged from applying for other roles as it is more cost effective to
keep them in the role where they have been trained
C. The Service Desk can often be used as a stepping stone for staff to move into other more technical or
supervisory roles
D. The Service Desk should try to have a high level of staff turnover as the training requirements are low
and this helps to minimize salaries
Answer: C
EXIN ITIL ITIL echte fragen ITIL antworten
NO.11 Which of the following statements is INCORRECT?
A. The Service Knowledge Management System (SKMS) includes Configuration Management Databases
(CMDB)
B. The SKMS is part of the Configuration Management System (CMS)
C. The SKMS can include data on the performance of the organization
D. The SKMS can include user skill levels
Answer: B
EXIN ITIL ITIL
NO.12 Effective release and deployment management enables the service provider to add value to the
business by?
A. Ensuring that all assets are accounted for
B. Ensures that the fastest servers are purchased
C. Delivering change, faster and at optimum cost and minimized risk
D. Verifying the accuracy of all items in the configuration management database
Answer: C
EXIN ITIL antworten ITIL zertifizierungsfragen
NO.13 In which core publication can you find detailed descriptions of Service Level Management, Availability
Management, Supplier Management and IT Service Continuity Management?
A. Service Transition
B. Service Design
C. Service Strategy
D. Service Operation
Answer: B
EXIN originale fragen ITIL ITIL ITIL ITIL prüfungsfrage
NO.14 Which of the following is the correct set of steps for the continual service improvement
model/approach.?
A. Devise a strategy; Design the solution; Transition into production; Operate the solution; Continually
improve
B. Where do we want to be?; How do we get there?; How do we check we have arrived?; How do we
keep the momentum going?
C. Identify the required business outcomes; Plan how to achieve the outcomes; Implement the plan;
Check the plan has been properly implemented; Improve the solution
D. What is the vision?; Where are we now?; Where do we want to be?; How do we get there?; Did we get
there?; How do we keep the momentum going?
Answer: D
EXIN ITIL antworten ITIL ITIL zertifizierung ITIL
NO.15 Which of the following statements is INCORRECT?
A. The SKMS is part of the Configuration Management System (CMS)
B. The SKMS can include data on the performance of the organization
C. The Service Knowledge Management System (SKMS) includes Configuration Management Databases
(CMDB)
D. The SKMS can include user skill levels
Answer: A
EXIN ITIL prüfung ITIL prüfungsfrage
NO.16 Which of the following models would be MOST useful in helping to define an organizational structure?
A. RACI model
B. Service Model
C. Continual Service improvement (CSI) model.
D. The Deming Cycle
Answer: A
EXIN prüfungsfragen ITIL ITIL ITIL zertifizierungsantworten ITIL
NO.17 Which of these statements about Service Desk staff is CORRECT?
A. Service Desk staff should be recruited from people who have high levels of technical skill tominimize
the cost of training them
B. The Service Desk can often be used as a stepping stone for staff to move into other more technical or
supervisory roles
C. The Service Desk should try to have a high level of staff turnover as the training requirements are low
and this helps to minimize salaries
D. Service Desk staff should be discouraged from applying for other roles as it is more cost effective to
keep them in the role where they have been trained
Answer: B
EXIN exam fragen ITIL zertifizierung ITIL exam fragen ITIL
NO.18 How many times should each stage of the Plan, Do, Check, Act (PDCA) cycle be visited?
A. Each stage should be carried out once in the order Plan-Do-Check-Act
B. There should be a single Plan,then the Do-Check-Act cycle should be repeated multiple times to
implement Continual Improvement
C. There should be a single Plan and Do,then Check and Act should be carried out multiple times to
implement Continual Improvement
D. The entire cycle should be repeated multiple times to implement Continual Improvement
Answer: D
EXIN originale fragen ITIL exam fragen ITIL
NO.19 Which of the following are the MAIN objectives of incident management?
To automatically detect service affecting events
To restore normal service operation as quickly as possible
To minimize adverse impacts on business operations
A. 1 and 2 only
B. 2 and 3 only
C. 1 and 3 only
D. All of the above
Answer: B
EXIN ITIL ITIL ITIL ITIL prüfungsfragen
NO.20 The group that authorizes changes that must be installed faster than the normal process is called the?
A. Emergency CAB (ECAB)
B. Urgent Change Authority (UCA)
C. Urgent Change Board (UCB)
D. CAB Emergency Committee (CAB/EC)
Answer: A
EXIN ITIL ITIL zertifizierungsfragen
Warum sind wir vorrangier als die anderen Websites?Weil die Schulungsunterlagen von uns die umfassendste, die genaueste sind. Außerdem sind sie von guter Qualität. So ist Pass4Test Ihnen die beste Wahl und die beste Garantie zur EXIN ITIL Zertifizierungsprüfung.
没有评论:
发表评论